Updated: July 2020
Efficient Hire is a provider of cloud-based services to help ‘Employers’ with recruiting and onboarding ‘Employees’. When applicable, we have made distinctions in these sections between Employees and Employers to be transparent about the different situations in which we may collect, use, or share personal information.
When we handle information about Employees who use our Services to fill out job applications or onboarding documents/forms for specific Employers or otherwise communicate directly with Employers (“Employer Engagement”), we do so on behalf of the Employers as a service provider. Employers determine how to engage with Employees through our Services and thus act as the business that determines the purposes and means of handling Employee data in relation to Employer Engagements. In those circumstances, Employees are ultimately subject to the privacy policies of the Employers with which they interact, and they should read those policies carefully. Efficient Hire is not responsible for the privacy practices of Employers. Efficient Hire acts as the business and not a service provider when Employees build profiles and use related services.
1. Data We Collect
- Data We Collect from and About Employees
We collect personal information in order to successfully provide Efficient Hire Services through the means outlined below. The information we collect and the purpose for which we use it will depend to some extent on the specific Services you use and how you interact with us. The following table describes the categories of information about you that we collect and how we use such information:
- Additional Information
The following information provides additional information about the purposes for collecting and using your information.
2. Purposes of Use
Provide the Services, for example:
- Creating a profile and saving selected job postings, completing employee onboarding.
- Displaying job opportunities and potential candidates
- Processing and fulfilling your requests and transactions
- Assisting you in submitting, requesting, processing, or reviewing an application or onboarding transaction
- Engaging in analysis, research, measuring and reports to better understand how you use the Services, so we can improve them, develop them, and fix errors
- Sending communications that you have requested on your behalf
- Understanding and resolving issues being reported
Application information and employee onboarding, for example:
- Applying for a job
- Conducting background check and employment eligibility screenings
- Complying with applicable laws, including federal and state employment law
- Arranging for financial deposits and transactions and relevant trainings
- Facilitating logistics for employment, such as custom questions relating to uniform sizing, footwear, or other employment related questions
Communicate with you, for example:
- Responding to your requests for information and provide you with more effective and efficient customer service and technical support, including to investigate, respond to and resolve incidents and complaints
- Keeping you updated regarding job opportunities, interview requests, application reminders, and/or jobs you are interested in
- Informing Employers about new applicants to posted jobs, account-specific information, and/or offers regarding our Services
- Providing you with transactional updates and information about the Services (e.g., inform you about updates to our Services, information about your account, or information about ecommerce transactions that you conduct on the Services)
- In accordance with applicable legal requirements, contacting you by email, postal mail, phone, or SMS regarding our Services.
Secure our Services and users, for example:
- Monitoring, preventing, and detecting fraud, such as through verifying your identity
- Combatting spam or other malware or security risks
- Monitoring, enforcing, and improving the security of our Services
Fraud detection and prevention, defending our legal rights and compliance with the law, for example:
- Complying with any applicable procedures, laws, and regulations where it is necessary for our legitimate interests or the legitimate interests of others
- Establishing, exercising, or defending our legal rights where it is necessary for our legitimate interests or the legitimate interests of others (e.g., to enforce compliance with our Electronic Consent, Privacy Policies, or to protect our Services, users, or others)
Consent. We may use all the categories of information set forth above for any purpose with your consent.
Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for online advertising and analytics purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser initiated DNT signals. Learn more about Do Not Track.
3. How We Share Data
A. Employee Data
We will share the information collected from and about you as discussed above for various business purposes. The chart below explains the categories of third parties with which we may share your information, and the categories of information we may share with each. Additionally, we may share all the categories of information with your consent.
4. Your Choices and Rights
We encourage you to periodically review and update your settings and profile information to reflect your job and communication preferences. You can access these settings at any time by logging in. If you would like us to inactivate your account, you can reach out to us and we will do so.
Privacy Rights for California Residents.
If you are a California resident, California law requires us to provide you with some additional information regarding your rights with respect to your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).
If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:
- Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information.
- Provide access to and/or a copy of certain personal information we hold about you.
- Delete certain personal information we have about you.
- Provide you with information about the financial incentives that we offer to you, if any.
The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.
Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Service to you. We also will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name, email address, phone number, or other information. You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you or to comply with a legal obligation. In some circumstances if you still ask us to delete your information, you may no longer be able to access or use our Services. If you would like further information regarding your legal rights under California law or would like to exercise any of them, please contact us at email@example.com.
California residents may opt out of the “sale” of their personal information. We do not “sell” California residents’ personal information under the CCPA, based on our current understanding of the definition of sell. We do share certain information as set forth in Section 3 and allow third parties to collect certain information about your activity, for example through cookies, as explained in Section 2.
Regarding personal information collected by Employers through Employer Engagements, Employees should direct requests to exercise applicable rights to the Employer on whose behalf we handle the data. If we receive a request from an Employee directly in relation to information collected through an Employer Engagement, we will refer that request to the appropriate Employer(s) and await each Employer’s instructions on how to handle it.
California “Shine the Light” Disclosure.
The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the sharing of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your personal information with third parties for their own direct marketing purposes.
Privacy Rights for Nevada Residents.
Under Nevada law, certain Nevada residents may opt out of the “sale” of “covered information” (as such term is defined under Nevada law) for monetary consideration to a person for that person to license or sell such information to additional persons. “Covered information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.
We do not engage in such activity; however, if you are a Nevada resident who has purchased services from us, you may submit a request to opt out of the sale of your covered information under Nevada law by emailing us at firstname.lastname@example.org. Please note we will take reasonable steps to verify your identity and the authenticity of the request.
5. How We Protect Your Data and Our Services
We take measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, and access. However, no method of transmission over the internet, and no means of electronic or physical storage, is absolutely secure. By using our Services, you acknowledge and accept that we cannot guarantee the security of your information and that use of our Services is at your own risk. You are responsible for keeping your account information—and especially your login information—confidential. We ask you not to share your login credentials with anyone.
When you sign up for an account, you may be required to establish a username and password. If you create an account with us, you are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.
If you use messaging features that allow you to interact with Employers or Employees directly through our Services, please note that these communications are not encrypted and, for security purposes, you should not include any passwords, social security numbers, payment card information, or other sensitive information in such communications.
6. Retention of your Information
We store and maintain your information for the purposes for which it is processed by us. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
7. Your Obligations
Employees and Employers have obligations that they must abide by in order to use the Services:
- You must keep your username and password confidential and not share it with others
- Any violation of these guidelines may lead to the restriction, suspension or termination of your account at our sole discretion.
8. Third-Party Links and Features
10. Contact Information