The hospitality industry in general and the restaurant sector in particular tend to get hit hard when things change. These shifts can be as big as globalization, as specific as the local economy, and as unpredictable as technology. Add in…
Top 5 Technologies Restaurant Owners Should Know About
Technology is the next great competitive advantage for restaurant owners to grasp. But deciding what to implement first can be a challenge. There are so many ways to use tech to improve operations, reduce costs, increase customer satisfaction, and drive…
Restaurant Managers: 6 Reasons Your Employees Quit
The turnover rate in the hospitality sector has been rising steadily for the past several years. In 2015, the Bureau of Labor Statistics reported that the rate increased from 66.7 to 72.1 percent. This still isn’t quite as bad as…
4 Onboarding Tips to Reduce Turnover
You never get a second chance to make a first impression, and you don’t get do overs with employee onboarding. What a worker experiences during their first days and weeks at a new job will impact their entire experience—and will…
Cultural Onboarding in High Turnover Industries
High turnover industries face steep costs associated with continually replacing human capital. Cultural onboarding in high turnover industries is one way to help reduce turnover. But in some cases, high turnover really can’t be prevented. It’s just the nature of…
